What questions should you be asking of your flight organization?

1. What are the qualifications and experience of the Chief Pilot / Aviation Director?
2. Does the Chief Pilot have management and leadership experience?
3. What are the qualifications and experience of the Maintenance Manager?
4. Does the flight organization have a current and recently revised operations manual?
5. Does the flight organization have a current and recently revised emergency response plan? \
6. Does the flight organization have a complete Safety Management Program (SMS)?
7. What training program is in place for ALL aviation personnel?
8. Is the personnel turnover rate stable?
9. Does the flight organization have all the necessary resources to be efficient and safe?