Stratos Magazine, October 2008: How to Get the Most Out of Flying Private
Oct 13, 2008 :: Excerpt from article: Donald Baldwin, President and CEO of Baldwin Aviation, ..........has observed that companies with in-house flight departments typically have lower expectations than they do of their other business units. Lacking the necessary operational knowledge, and personnel availability, these departments often have no documented procedures, policies, best practices or standards and tend to run on a day-by-day basis........"A management support services company can bring oversight and comfort to management teams by implementing safety management systems and ensuring flight departments adhere to best practices and standards."
Stratos Article Oct 08.pdf