Sunshine McCarthy will be conducting a one-day PDP (Professional Development Program) course following the NBAA Maintenance Conference on Friday, May 8th in Portland, Oregon. The course is entitled "SMS - From the Top Down." This course is excellent not just for managers, but also for professional development of all team members. Below is a link to the conference events, which contains information to register for the course.
http://www.nbaa.org/events/mmc/2015/mmc2015_attendee.pdf